I can't log onto the database with my information. What should I do?

Try these options:

1. Double check the username and make sure you are not using @iccms.edu (ex. Use ibdubbs01 not ibdubbs01@iccms.edu) 

2. The login is case sensitive so check to make sure CAPS lock isn't on

3. Use another browser like Microsoft Edge/Safari.

If you are still having issues, you may need to reset your password either through the TIS link https://mytribe.iccms.edu/manageaccount or by contacting the TIS Helpdesk helpdesk@iccms.edu 

 

If you are getting an error message when trying to use the databases, please email a screenshot of the error message to library@iccms.edu.


Answer

  • Last Updated Sep 08, 2025
  • Views 30
  • Answered By Holly Gray

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